Why Chat Bots Are Important In HVAC Businesses
Chat bots have started to play an important part in business today. Many companies have started using chat bots to do a number of day to day tasks that employees would have to do. These tasks can be as simple as asking the website visitor what they want and then offering options that the visitor can then select to dive deeper into they inquiry about services you offer in your HVAC business.
And example would be …
The bot may ask “How can I help you” and have a few select answers given below that the visitor may select..
- Is your air-con giving you trouble?
- Do you want the air conditioner fixed today?
- Can you give us your best phone number to call?
If the visitor selects the first question above the bot will answer by…
- Are you covered by insurance?
- We can have a technician call over today. What is the best time? or
- Are you looking to buy a new air-conditioner and replace the old one?
By asking questions that you as the HVAC business owner knows people want answers to we can guide a potential buyer to get the answers they want. We then capture their best phone number and email to followup later with specific information they may need.
This way every web visitor or almost every visitor will be looked after and thus we can increase sales for your business.